Abstract:  Based on the idea of “student centered”, the charm quality theory is used to empirically study the needs of college students home-based learning and discuss corresponding solutions under the situation of COVID-19. From the four aspects of society, college administrators, college teachers and families, 25 rational demand factors of college students home-based learning were defined and the Kano standardized questionnaire was designed. A questionnaire survey was conducted through various channels to verify the reliability and validity of the results. The evaluation index of demand factors was calculated. The two-dimensional matrix and the three-dimensional matrix were constructed in the four aspects mentioned above. The importance and attributes of each factor were explored. The influencing characteristics of each factor were revealed, and then multi-level hierarchical coping strategies were put forward. This study can provide a useful reference for accurate implementation of emergency management, ideological and political education, and distance education of colleges during the epidemic outbreaks.

Key words:  education, college students, emergency management in colleges, home-based learning