北京邮电大学学报(社科版) ›› 2017, Vol. 19 ›› Issue (3): 23-28.

• 电子商务 • 上一篇    下一篇

消费者网络防伪认知调查研究消费者网络防伪认知调查研究

  

  1. 北京邮电大学 经济管理学院,北京100876
  • 收稿日期:2017-03-08 出版日期:2017-06-30

Consumers′ Cognition on Network Anti-counterfeiting

  1. School of Economics and Management, Beijing University of Posts and Telecommunications,
    Beijing 100876, China
  • Received:2017-03-08 Online:2017-06-30

摘要: 随着电子商务的迅速发展,越来越多的假冒伪劣商品充斥电商市场,关于消费者对网络防伪市场认识的调查研究越来越具有现实意义。调查旨在通过问卷调查法、文献研究法、比较分析法等多种分析方法,结合网络假冒商品市场分析、现有防伪手段及效果分析等相关文献,并采用网络调研的方式了解到286名消费者的防伪认识。研究结论显示:1消费者防伪意识较差,防伪系统难辞其咎;2消费者对于网络防伪技术持观望态度;3消费者更倾向于接受市场普遍认可、操作简单可靠的防伪技术;4有效合理的防伪验证功能是消费者进行网络防伪的主要需求点。

关键词: 消费者, 网络防伪, 防伪认知, 防伪意识, 市场需求

Abstract:  With the rapid development of e-commerce, shopping online has become an indispensable part in our daily life while more and more fake goods begin to appear On the basis of the existing literature, this investigation aims to make out consumers′ cognition on anti-counterfeiting by using  methods of questionnaire survey, literature research and comparative analysis 286 valid questionnaires are received from various kinds of social networks Through the analysis of  questionnaires, we know consumers′ views towards  current network security and their demands Conclusions are as follows: 1) Consumers′ weak awareness of anti-counterfeiting is connected with incomplete anti-counterfeiting systems; 2) Consumers hold a wait-and-see attitude towards network security technology; 3) Consumers are more inclined to accept the anti-counterfeiting technology which is simple, reliable and recognized by market generally; 4) The effective and reasonable security verification is the main demand of consumers for network security

Key words: consumers, network anti-counterfeiting, anti-counterfeiting cognition, anti-counterfeiting awareness, market demand

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