北京邮电大学学报(社会科学版) ›› 2021, Vol. 23 ›› Issue (6): 1-12.doi: 10.19722/j.cnki.1008-7729.2021.0153

• 数据安全与个人信息保护 •    下一篇

基于沟通隐私管理理论的移动App 用户个人信息授权意愿研究

唐杰(1989—),女,河北唐山人,博士研究生   

  1. 北京邮电大学 经济管理学院,北京100876
  • 收稿日期:2021-07-28 出版日期:2021-12-31 发布日期:2022-01-07
  • 作者简介:唐杰(1989—),女,河北唐山人,博士研究生

Information Authorization Intention in Mobile App Users: Toward Communication Privacy Management Theory
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  1. School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, China
  • Received:2021-07-28 Online:2021-12-31 Published:2022-01-07

摘要:  基于沟通隐私管理理论提出了隐私边界管理模型,研究结果详细解释了App用户如何制定和管理其隐私边界,分析了代理隐私保障机制对隐私边界形成起到的重要作用。模型分析表明:宏观层面的政府监管比行业自律更能促进隐私边界的形成,企业提供的隐私保护政策和隐私保护技术也是影响用户风险控制感知的重要因素;隐私的风险控制感知是显著影响用户授权意愿的两个关键因素;信息的敏感性和相关性对用户的隐私风险感知有显著影响,在信息敏感性的调节下,感知隐私政策有效性对感知隐私风险的影响程度存在明显差异。

关键词: 沟通隐私管理, 代理隐私保障, 信息特征, 个人信息授权意愿, 移动App用户

Abstract:  A privacy boundary management model is proposed based on communication privacy management theory to elaborate how App users demarcate and regulate their privacy boundaries and analyze the important role that the proxy privacy assurance approaches play in the formation of privacy boundaries. Results indicate that government regulation is more effective than industry self-discipline in promoting the formation of privacy boundaries while privacy policies and privacy protection technologies of companies exercise a crucial influence over shaping App users risk perception and control perception. Privacy risk perception and control perception are two vital factors that ultimately influence their willingness to authorize their personal information. Information sensitivity and information relevance have significant influence on users privacy risk perception. Moderated by information sensitivity, there is apparent discrepancy in the degree of influence of perceived privacy policy effectiveness on perceived privacy risk.

Key words:  communication privacy management, proxy privacy assurance, information features, authorizing intention of personal information, mobile App users

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