正面口碑传播者的专业性对顾客 再购买意愿的影响机制研究
石文华, 邸广帮, 钟碧园
Influence of Positive Word-of-Mouth Communicators’ Professional on Customers’ Re-purchase Intention
SHI Wen-hua, DI Guang-bang, ZHONG Bi-yuan
北京邮电大学学报(社会科学版) . 2014, (6): 51 -58 .