北京邮电大学学报(社会科学版) ›› 2012, Vol. 14 ›› Issue (6): 82-88.

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基于Living Lab的创新服务模式比较研究——以中外养老服务创新项目为例

  

  1. (北京邮电大学 网络教育学院,北京100876)
  • 出版日期:2012-12-30 发布日期:2023-03-27
  • 基金资助:

    科技部国际科技合作项目(2010DFA12780)

Comparative Study of Information Technology Service Innovation Model#br# ——Taking Living Lab Pension Services Project for Example

  1. (School of Network Education, Beijing University of Posts and Telecommunications, Beijing 100876, China)
  • Online:2012-12-30 Published:2023-03-27

摘要:

我国的养老服务从总体上看还处在起步阶段,存在着老年服务设施缺乏、服务单一、满足不了需求等问题。为了解决这些问题,必须在卫生保健和社会福利等服务领域寻求新的养老服务模式的解决方案。本文主要是利用信息技术、Living Lab方法等来探索养老服务创新的发展。为了分析研究服务创新模式,本文采用比较分析法对国内外三个养老服务模式进行了对比研究,从研究中可以发现国际上对Living Lab在养老服务专业化的探索方面所做的贡献,如Living  Lab创新方法对养老服务的发展提出了多种可行的技术方案和人性化的服务体系,中国应从中吸取经验来发展国内的养老等创新服务。

关键词: 信息技术, 养老服务, 创新服务

Abstract:

Nowadays, China has 169 million elderly people, 40 percent of whom are empty nesters Living inconvenience, loneliness and other problems plague these elderly people Pension service of our country on the whole is in its infancy, so several problems such as a lack of services for the elderly and simple service mode still exist To solve these problems, a service innovation model in the fields of health care and social welfare services must be established Due to the rapid development of information technology, the wide application of the latest achievements in the service industry has already had a positive effect on service innovation, as the European countries have made significant progress in the care service innovation, using IT technology to explore the pension service innovation and to help the elderly In order to analyze the research and service innovation model, the paper makes a comparative analysis of the three pension service models at home and abroad, and in the research, it can be found that in the foreign countries, a variety of feasible technical solutions and personalized service system have already been proposed by using Living Lab service innovation model, and we should intake the useful experience to develop the domestic pension services and other innovative services

Key words: information technology, pension services, innovative service

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