Abstract: With the popularization of the Internet and the rapid development of communication technologies, electronic service system has become progressively popular. Due to its jurisdiction and the court′s specific particularity, Hangzhou Internet Court has intentionally and creatively explored a new way of electronic service system. It made remarkable breakthroughs on the methods of service, the intermediary of service, the contents of documents of service and the proofs of service. These revolutions have taken the lead in the transformation of electronic service system. However, in practice, Hangzhou Internet Court also faced problems of addressees′ agreements, parallel service of mail and electronic delivery resulting in conflict of effectiveness, preferred electronic service method and the expansion of the range on intermediary and documents. Facing the conflicts of technology and guidelines, specific procedures for perfecting countermeasures are put forward such as pre-approving clauses, diversifying the confirmations of electronic service, adopting multiple delivery methods and raising the rate of declaration in court, therefore achieving a balance between technology and rules.

Key words: electronic service system, Hangzhou Internet Court, judgment documents