Journal of Beijing University of Posts and Telecommunications(Social Sciences Edition) ›› 2024, Vol. 26 ›› Issue (6): 83-96.doi: 10.19722/j.cnki.1008-7729.2024.0059

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Critical Factors Influencing Trust in Human-Cobot Collaboration

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  1. School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, China
  • Received:2024-04-30 Online:2024-12-30 Published:2024-12-30

Abstract: Human-robot collaboration has become a trend in human-robot interaction, and strengthening trust in cobots can help increase individuals’ willingness to accept human-cobot collaboration. A questionnaire was used to investigate the critical factors of human-cobot trust in human-robot collaboration. A total of 300 participants took part in the survey. The results showed that human trust in cobots was composed of four factors: social security and performance expectations, perceived support, perceived control, and perceived stability. All four factors were positively correlated with individuals’ trust in cobots. The final model including demographic variables, individual characteristics, and trust factors, was able to explain 68.7% of the variance in human-cobot trust in human-robot collaboration. The findings provide theoretical basis and practical insights for the design and optimization of cobots.

Key words: human-cobot collaboration, trust, technology acceptance

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